Contact Information

MEDICAL:
Blue Cross Blue Shield of Western New York
Member Services: Local (716) 884-2800/ Toll Free (800) 544-2583
www.bcbswny.com
​
PERSCRIPTION MAIL ORDER:
Express Scripts
1-800-939-3751

HEALTH REIMBURSEMENT ACCOUNT
Pro-flex Administrators, LLC
Customer Service: 
Employee Portal at www.proflextpa.com
​Mail or Scan/e-mail to csr@proflextpa.com
(716) 633-2073 or Toll Free: 1-855-847-9069

DENTAL AND VISION
Guardian Dental
Customer Service: 800-627-4200
​www.guardiananytime.com

​Guardian Vision
Customer Service: 800-393-7363

HEALTH SAVINGS ACCOUNT
Key Bank Customer Service 1-888-539-2020
​www.key.com

EMPLOYEE ASSISTANCE PROGRAM (EAP)
Employee Assistance Inc.
(716) 847- 1990
1(800) 491-1990
eap@employeeresources.com
www.employeeresources.com

ENROLLMENT ELIGIBILITY AND HR CONTACT INFORMATION
WSTA, Benefit Trust Administrator- Caroline Muszynski
Phone (716) 824-1679
Fax (716) 677-0800
carolinewsta@gmail.com